Your arrival starts here

Guest Pre-Check-In

Complete your details before arrival so our guest experience team can prepare your access, parking and apartment information.

01 · Details

Tell us who is checking in

02 · Verification

Upload a valid ID or passport

03 · Arrival

Receive your personalised guide

Guest Pre Check In - Convaya Luxury Stays

1. Guest Information

Please enter the lead guest’s details exactly as shown on the identification document.


2. Reservation Details

Choose your apartment and confirm your arrival and departure dates.


3. Identity Verification

Upload a clear image or PDF of a valid government-issued ID or passport.


4. Arrival Preferences

Share anything that will help us prepare for your stay.


5. Guest Declaration

Please review and confirm before submitting.


Important: Standard check-in is from 15:00 and check-out is by 11:00. Access information is issued only after the booking and identification have been verified. Guest information is used solely for reservation management, security, legal compliance, and guest support.